OVERVIEW ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are seeking a detail-oriented and customer-focused Administrative Assistant to join our team. The ideal candidate will thrive in a business professional environment with a high volume of clientele and excel at multitasking in a dynamic setting. This Full-time position starts at $25 per hour and is located in Fairfax, VA.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Serve as the primary point of contact for employees, the public, and local authorities, ensuring excellent customer service at all times.


• Manage a high volume of inquiries and interactions, both in person and through phone and email communications.


• Perform administrative tasks, such as scheduling appointments, maintaining records, and handling correspondence with accuracy and efficiency.


• Support team operations by coordinating meetings, preparing reports, and managing office supplies.


• Address and resolve customer concerns promptly and professionally.


• Proven, high quality customer service (internal and external customers).


• Ability to work collaboratively.


• Solid ability to analyze situations carefully and adopt appropriate courses of action.


• Ability to understand and adhere to the duties, methods, and procedures required by the position.


• Excellent organizational skills and attention to detail.


• Ability to prioritize tasks.


• An ability to effectively communicate to large and small group audiences.


• Proficient with Microsoft Office Suite or related software.


• Efficiently performs duties as assigned and works as a team within division and company.


• Perform other related duties as assigned.

Required Skills/Abilities:

• Proven experience in a professional business environment, particularly one with high-volume clientele.


• Strong multitasking skills and the ability to prioritize tasks effectively in a fast-paced setting.


• Excellent customer service skills with a professional demeanor and effective communication abilities.


• Proficiency in standard office software and tools, such as Microsoft Office Suite (Word, Excel, and Outlook).


• High level of attention to detail and organizational skills.

Education and Experience:

• High school diploma or equivalent, required.


• Proven experience as an Administrative Assistant, Office Assistant, or similar role


• Experience in a professional business environment with high-volume clientele (required).


• Customer service experience, including interaction with diverse groups such as employees, the public, and local authorities.


• Proficiency in office software, including Microsoft Office Suite (Word, Excel, Outlook).

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer. 


• Must be able to lift and move up to 25 pounds at times. 


• Standard hours of work Monday through Friday, 8:00 am – 5:00 pm.


• Travel may be required up to 10% of the time.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.


• Medical, dental and vision insurance.


• Medical and dependent flexible spending account.


• Pet insurance.


• Mass transportation benefit for the Maryland and Washington, D.C. area.


• 401k with a generous employer match.


• Easy to use employee self-serve HR portal.


• Paid time off varies by contract – be sure to inquire with your Recruiter.


• Holiday pay varies by contract – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.