OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting a Community Outreach Coordinator. This full-time position pays $39.00 an hour and is in office at Silver Spring, MD. Must be available nights and weekends, perform work outside of the office and have access to reliable transportation.

Employees assigned to this position are subject to Union membership, fees, and dues in accordance with the collective bargaining agreement, and employment with ATHENA may be conditioned upon participation in client’s Union.

**THIS IS A COVID SAFE POSITION AND REQUIRES APPLICANTS/EMPLOYEES TO BE FULLY VACCINATED. **

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Montgomery County Connector Entity (CE) program was launched in 2013 in accordance with the Patient Protection and Affordable Care Act (ACA). The CE is comprised of dedicated, certified Navigators who offer individuals and families free, in-person health coverage education, eligibility determination and enrollment assistance for various programs, including Medicaid, Maryland Children’s Health Program (MCHP), subsidized and non-subsidized qualified plans available through the Maryland Health Connection website.

The CE Community Outreach Coordinator is responsible for implementing and overseeing all aspects of community-centered outreach engagement and education efforts within Montgomery County. This role involves planning, coordinating, and executing outreach activities dedicated to promoting health and wellness. The primary focus is to increase awareness among the remaining uninsured population regarding health insurance coverage options available to them through the Maryland Health Connection.

1. Lead the Connector Entity’s community-centered outreach, education, and engagement initiatives in Montgomery County
2. Develop and implement targeted educational outreach and engagement strategies, overseeing daily planning, logistics and outreach activities to achieve the CE outreach and enrollment goals.
3. Plan and facilitate training seminars and special events to educate stakeholders and consumers about health insurance options available to the public.
4. Identify potential partnerships and engagement opportunities within the local community, particularly focusing on traditionally underserved and underrepresented populations.
5. Collaborate with community organizations, County’s faith-based community, hospitals, medical clinics, schools, providing outreach materials and sponsoring health literacy events within Montgomery County, to ensure that ACA updates/messages are effectively disseminated throughout this network, fostering connections with uninsured individuals and families.
6. Collect and evaluate outreach metrics, maintain a calendar for events and collaborate closely with internal and external partners to coordinate activities, assessing the efficacy of outreach methods.
7. Collaborate with CE management to schedule enrollment events and appointments for service assistance and staff outreach activities.
8. Develop and update outreach materials, brochures, flyers and educational presentations about the importance and availability of health insurance services and to promote a “culture of health coverage”.
9. Responsible for updating website content, creating social media posts, newsletters, etc. to maintain relevant and current information and maintain the public updated about .
10. Provide all information in a culturally and linguistically appropriate manner to the population served by the CE, including individuals with Limited English Proficiency (LEP)
11. Perform other administrative tasks as required to support the program.

Required Skills/Abilities:

• Thorough knowledge of community resources in Montgomery County preferred.


• Outstanding oral and written communication skills


• Experience creating and delivering virtual/in-person presentation


• Data management, process workflow, spreadsheet and database tracking systems experienced desired


• Bilingual Proficiency in Spanish is preferred


• Health Insurance / ACA experience is preferred


• Must possess the following attributes:
  
  
  
  • ability to work under pressure, multi-task & meet priorities in a fast-paced professional environment,
  
  
  • ability to provide excellent customer service to multi-ethnic, multi-cultural populations,
  
  
  • effective communication skills (verbal and written),
  
  
  • detail- oriented work ethic, and
  
  
  • ability to seamlessly shift from completing independent tasks to performing as a reliable partner within team-oriented endeavors
  
  
  • Must be available nights and weekends, perform work outside of the office and have access to reliable transportation
  
  
  
  

Education and Experience:

• Bachelor’s degree from an accredited college or university


• +2 years’ experience in a management and leadership position conducting community outreach, community engagement, community organizing, or community development required.

Physical Requirements:

·       Prolonged periods of sitting at a desk and working on a computer.

·       Standard hours of work Monday through Friday, 8:30 am – 5:00 pm, however evening and weekend hours will be required. 

·       Travel will be required.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

· Support from a team of professionals committed to making your life better.

· Medical, dental and vision insurance.

· Health Savings Account

· Pet insurance.

· 401k with a generous employer match.

· ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.

· Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.

· Short- and Long-Term Disability.

· Employee Assistance Program (EAP).

· Easy to use employee self-serve HR portal.

· Paid time off varies by assignment – be sure to inquire with your Recruiter.

· Holiday pay varies by assignment – be sure to inquire with your Recruiter.

· Sick leave varies– be sure to inquire with your Recruiter.