OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability, and getting the job done.

POSITION SUMMARY:

We are currently recruiting for a
Court Unit/ Fiscal Accounts Technician Specialist.. This full-time position pays $18.51 per hour and is located in Baltimore, MD. $500 sign-on bonus upon completing the 90-day training.

Classroom Training

40 hours scheduled within Mon-Fri; 8:30am to 5:30pm for the first 3 weeks of classroom training.

Schedule:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities for Court Ordered Audits:

· Work state system prompts to keep case information current and support automated case actions.

· Analyze case information and take next steps pursuant to State policies and procedures.

· Prepare legal documents and correspondence related to a case maintenance to ensure accounts are charging accurately.

· Update state system with appropriate new information and records detail of customer contacts

· Communicating directly with Magistrates, Judges and Attorneys in regard to audits completed in a timely manner.

· Receive, evaluate, and resolve customer complaints regarding accounts.

· Update state system with appropriate new information and records detail of customer contacts.

· Travel to the courthouse and provide testimonies in open and court and on the record of outcome of the audit.

Requirements
REQUIRED SKILLS AND ABILITIES:

Excellent verbal, written and listening communication skills within the English language.
Proven, high-quality customer service (internal and external customers).
Ability to work collaboratively.
Solid ability to analyze situations carefully and adopt appropriate courses of action.
Ability to understand and adhere to the duties, methods, and procedures required by the position.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks.
Ability to effectively communicate to large and small group audiences.
Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE:

A high school diploma or equivalent is preferred.
Experience in the administrative field preferred.

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift and move up to 25 – 50 pounds at times.
Standard hours of work are Monday through Friday, 8:00 am – 5:00 pm, however, evening and weekend hours may be required.
Travel may be required up to 10% of the time.

Successful ATHENA employees will display the following characteristics:

You strive to be the best in your field currently and in the future.
You like to make your employer look good.
You find solutions, where others only see problems.
You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

Support from a team of professionals committed to making your life better.
Medical, dental, and vision insurance.
Medical and dependent flexible spending account.
Pet insurance.
Mass transportation benefits for the Maryland and Washington, D.C. area.
401k with a generous employer match.
Easy to use employee self-serve HR portal.
Paid time off varies by contract – be sure to inquire with your Recruiter.
Holiday pay varies by contract – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications including but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.