ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•       Provides direct client services to individuals and families that are exiting homelessness.

•       Assisting individuals with housing offers by providing housing search efforts and unit identification until leased up.

•       Utilize strong communication and interpersonal skills to build rapport with diverse clients.

•       Ongoing cultivation of new landlord partnerships.

•       Conducts a thorough analysis of area property market conditions. 

•       Develops new relationships with landlords, property owners, and property management companies; ensures ongoing communication with established and existing relationships in order to address concerns as they arise throughout the housing process.

•       Recruits, develops, reviews, updates, and maintains database records of landlords who are willing to rent to clients.

•       Verifies required and applicable certification and documentation from landlords such as rental licenses, lead certificates.

•       Increases accessibility to safe and affordable housing to clients that are experiencing homelessness.

•       Manages inspection and quality control processes for the central repository of housing units; and ensures the general safety of the housing units for clients to move in.

•       Conducts program audits on a regular basis to ensure compliance with all applicable policies and regulations.

•       Creates a centralized inventory of available units easily accessible to housing service providers and case managers; assists providers in securing safe and affordable housing

•       Conducts training sessions for landlords, housing provider program staff.

•       Provides support and works closely with housing providers to assist them in locating and securing safe and affordable rental housing. 

•       Works closely with agency management team to develop and review program guidelines.

•       Builds relationships with senior housing and tax credit programs.

•       Collaborates with housing entities and other related programs in the city, other City agencies, organizations, including housing navigation specialists, landlords, and other housing advocates.

•       Assume other related responsibilities as required

Required Skills/Abilities:

·       Ability to exercise judgment and discretion in applying and interpreting departmental and program policies, laws, rules, regulations and procedures; ability to develop and install program procedures; ability to develop and install program procedures; ability to develop and implement policies and procedures to ensure program compliance.

·       Ability to communicate effectively, both orally and in writing; ability to present recommendations clearly and concisely; excellent communication, writing, presentation, and computer literacy skills required; an active listener and supportive team builder with strong interpersonal and communication skills.

·       Ability to work well in a team setting as well as independently, with very minimal supervision.

·       Ability to establish and maintain effective working relationships with City officials, State and Federal officials, department managers, staff, community partners, regulatory agencies, business groups, residents, Boards, and related public groups.

·       Ability to prioritize multiple tasks.

·       Ability to develop and promote a culture of quality customer service.

·       Ability to maintain confidentiality of sensitive information.

·       Strong analytical, negotiation, and mediation skills.

·       Excellent organizational skills; attention to detail is a must.

·       Must be a self-starter and a team player

·       Experience as a housing counselor/ knowledgeable of housing market preferred

·       Competent working with Microsoft Office® and communication via e-mail and other social media platforms.

·       Oral and written fluency in English and Spanish preferred.

·       Flexibility to work off-schedule hours, especially evening hours, is a plus.

Experience:

·    Bachelor’s degree in the human services field or 3 years’ experience working with people experiencing homelessness.

·    Knowledge and experience about the Housing First approach. 

·    Knowledge about the area property market, area housing barriers and legal restrictions.

·    Knowledge of financial education; social services; excellent mediation skills.

·    Experience working with homeless population and the related housing barriers.

·    Knowledge of regulatory standards and property management; engaging, collaborative, facilitative in nature; and able to work well with various individuals and agency staff in all positions and the community.

Physical Requirements:

·       Prolonged periods of sitting at a desk and working on a computer.

·       Must be able to lift and move up to 25 – 50 pounds at times. 

·       Standard hours of work Monday through Friday, 8:00 am – 5:00 pm, however evening and weekend hours may be required

·       Travel may be required up to 10% of the time

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

· Support from a team of professionals committed to making your life better.

· Medical, dental and vision insurance.

· Health Savings Account

· Pet insurance.

· 401k with a generous employer match.

· ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.

· Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.

· Short and Long Term Disability.

· Employee Assistance Program (EAP).

· Easy to use employee self-serve HR portal.

· Paid time off varies by contract – be sure to inquire with your Recruiter.

· Holiday pay varies by contract – be sure to inquire with your Recruiter.

· Sick leave varies by state – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.