OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

**THIS IS A COVID SAFE POSITION AND REQUIRES APPLICANTS/EMPLOYEES TO BE FULLY VACCINATED. **

Employees assigned to this position are subject to Union membership, fees, and dues in accordance with the collective bargaining agreement, and employment with ATHENA may be conditioned upon participation in client’s Union.

POSITION SUMMARY:

We are currently recruiting a Human Service Specialist V. This full time, position pays $29 an hour and is in Rockville, MD.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Interview and determine eligibility for all programs for the county safety net programs and administered by the Family Investment Administration of the Maryland State Department of Human Resources . This includes completing and processing applications for applications for all public benefit programs as well as maintaining open cases and completing all necessary actions to continue or terminate benefits accurately and on time

·       Complete Clearances (SVES, MABS, Worker Number, Prison Clearance).

·       Upload and Scan Clearance, I Documents to ECMS and EICM

·       Review 992 Alerts, contact customers to obtain necessary documentation and verifications

·       Track work on excel spread sheets and other means identified by the County

·       Perform other related duties

·       Complete HIPPA, ISATP and Sexual Harassment trainings

·       Training for access to all systems will be provided by OESS

·       Related duties as assigned

Required Skills/Abilities:

• Human services work experience. Preference is given to experience in means tested programs.


• Ability to work under pressure, multitask in high volume work environment.


• Ability to provide excellent customer service to multi-ethnic, multicultural populations.


• Ability to meet strict deadlines for completion of assigned tasks.


• Clarity in written communication.


• Excellent organizational skills and attention to detail.

·       Ability to work independently; must be self-motivated.

·       Excellent verbal, written, and listening communication skills.

·       Ability to understand and adhere to the duties, methods, and procedures required by the position.

Education and Experience:

·       High school diploma or equivalent, required.

·       Bachelor’s degree in related friend, required.

Physical Requirements:

·       Prolonged periods of sitting at a desk and working on a computer.

·       Standard hours of work Monday through Friday, 8:30 am – 5:00 pm, however evening and weekend hours will be required. 

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

·        Support from a team of professionals committed to making your life better.  

·        Medical, dental and vision insurance.  

·        Health Savings Account  

·        Pet insurance.  

·        401k with a generous employer match.  

·        ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.  

·        Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.  

·        Short- and Long-Term Disability.  

·        Employee Assistance Program (EAP).  

·        Easy to use employee self-serve HR portal.  

·        Paid time off varies by assignment – be sure to inquire with your Recruiter.  

·        Holiday pay varies by assignment – be sure to inquire with your Recruiter.  

·        Sick leave varies– be sure to inquire with your Recruiter. 

The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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