OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting a Human Services Specialist IV. This full-time position pays $25.00 per hour working in Rockville Maryland.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Collects, analyzes, and interprets data and information from CYF program areas, information systems and other sources to identify opportunities for enhanced productivity and efficiency in discrete and cross functional

·       management programs and operations.

·       Participates in or designs data analytics projects using qualitative and quantitative investigative techniques, fact finding methods such as interviews, performance evaluations, statistical analysis, surveys, site visits and observations.

·       Conducts complex studies and analyses of datasets to uncover performance trends using a wide variety of tools and systems including business intelligence software, customer relationship management software, geospatial mapping

·       software, open data platforms, statistical analysis applications, data integration and manipulation tools and techniques.

·       Synthesizes and communicates complex ideas and information to CYF management, other service area program managers and program stakeholders by develQping user friendly presentations, dashboards, applications, online

·       performance metrics and reports:

·       Advises the service area on organizational and operational performance trends, challenges, and issues during regularly scheduled meetings.

·       'Helps to develop data presentations for diverse audience diverse audiences.

·       Provides technical advice and guidance to service area in the analysis and interpretation of program, operations, and service area data.

·       Perform other related duties as assigned.

Required Skills/Abilities:

·       Knowledge of the technology, methods and tools used in data gathering, data analysis and interpretation.

·       Ability to use automated systems, technology, and software as tools for analyzing data and information.

·       1-2 years of working with human services data or comparable field.

·       Familiar and proficient in MS Office- Excel, Access, Word, etc. and basic knowledge and skills in working with data

·       Team worker, works well in collaborative environments

·       Willing to learn new skills and computer systems

·       Flexibility and adaptability,

·       Ability to work independently.

·       Ability to handle confidential information with discretion and professionalism

·       Professional, positive attitude and work ethic

·       Excellent written and communication skills

·       Solid ability to analyze situations carefully and adopt appropriate courses of action.

·       Ability to understand and adhere to the duties, methods, and procedures required by the position.

Education and Experience:

·       Bachelor's degree, required.

·       1-2 years of working with human services data or comparable field.  

Physical Requirements:

·       Prolonged periods of sitting at a desk and working on a computer.

·       Must be able to lift and move up to 25 pounds at times. 

·       Standard hours of work Monday through Friday, 8:30 am – 5:00 pm, however evening and weekend hours may be required. 

·       Travel may be required up to 10% of the time. 

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

· Support from a team of professionals committed to making your life better.

· Medical, dental and vision insurance.

· Medical and dependent flexible spending account.

· Pet insurance.

· 401k with a generous employer match.

· Easy to use employee self-serve HR portal.

· Paid time off.

· Holiday pay.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.