OVERVIEW OF ATHENA:
www.athenaconsultingllc.com
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our
mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our
clients and partnering with them to be the most knowledgeable staffing partner. We make our
Employees’ Lives Better by identifying and cultivating their talents and matching these talents with
our customers’ needs. ATHENA places a high value on customer service, accountability and getting
the job done.
POSITION SUMMARY:
We are currently recruiting for an Outreach Navigator. The Outreach Navigator reports to the
Operations Officer II (Homeless Outreach Coordinator) of the Outreach Team within MOHS.
A Homeless Community Outreach Worker promotes programs and resources to homeless individuals
in the community and performs a variety of services to encourage these individuals to participate in
programs that enable them to remain housed and stable. The work of this class involves no
supervisory duties or responsibilities.
Incumbents receive close supervision from a superior. Employees work a conventional work week
that includes evening hours and may require weekend work. Work is performed both in an office
under normal working conditions and in neighborhoods where incumbents may be exposed to
extremes of heat and cold. Work requires minimum physical exertion. This full-time position
pays $30.83 per hour and is located in Baltimore, MD.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Actively working outdoors in all weather conditions, including extreme heat in the summer, freezing temperatures in the winter, and during inclement weather such as heavy rain, snow,
and storms
• Ability to work non-standard hours including early mornings, evenings, weekends, and
holidays. It is expected that the Homeless Outreach Worker is flexible and available for
emergency situations that may arise outside of regular business hours.
• Visiting communities and canvassing neighborhoods.
• Acquainting clients with community resources and services pertaining to social, health, and
other programs, while encouraging utilization
• Developing a rapport with homeless individuals through frequent community outreach visits
and offering support
• Processing applications or registration forms for services; may complete client demographic
logs and other statistical information
• Operating a city issued vehicle; completing daily vehicle inspection reports; vehicle cleaning;
and demonstrating all required vehicle safety laws and conditions
• Maintaining computerized log of daily activities and completes reports and other documents
as needed
• Researching community resources that benefit homeless individuals and enhance services
provided by community programs
• Performs related work as required
• Performs related work as required.
• Participate in developing department goals, objectives, and systems.
• Participate in staff meetings and attend other meetings and seminars as assigned.
• Recommend new approaches, polices, and procedures, to continually improve efficiency of
the department and services performed.
• Efficiently performs duties as assigned and works as a team within division and company.
Required Skills/Abilities:
• Actively work outdoors in all weather conditions, including extreme heat in the summer,
freezing temperatures in the winter, and during inclement weather such as heavy rain, snow,
and storms
• Ability to work non-standard hours including early mornings, evenings, weekends, and
holidays. It is expected that the Homeless Outreach Worker is flexible and available for
emergency situations that may arise outside of regular business hours.
• Visit communities and canvas neighborhoods.
• Acquainting clients with community resources and services pertaining to social, health, and
other programs, while encouraging utilization
• Develop a rapport with homeless individuals through frequent community outreach visits and
offering support
• Process applications or registration forms for services; may complete client demographic logs
and other statistical information