OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting for a Project Services Coordinator- Rehabilitation Counselor. This provides administrative support and/or technical assistance to professional staff. This full-time position pays $­­­­26/hr, and is located in Providence, RI.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processes case data information not limited to applications, eligibility data, Individualized Plans for Employment, case notes, case closures, and authorizations.


• Works directly with customers by obtaining referral information and implement procedures necessary to acquire vocational, psychological, and medical diagnostics used in the determination of eligibility and the vocational process.


• Completes the VR Applications and assesses resource needs.


• Conducts thorough search for customers where contact has been lost through all means known to the agency; i.e., phone, email, text, snail mail, etc.


• Processing data


• Answering correspondence


• Obtain routine technical reports to aid in the completion of casework and to facilitate caseload management.


• Documenting activities in customer case record


• Responding to routine community inquires and participates in community education and job fairs and other assigned activities.


• Conducts interviews with potential customers to explain vocational rehabilitation programs.


• Assists in collecting diagnostic information to be used in determining eligibility.


• Schedules appointment for customers to meet with VRC's and assists in maintaining contact with customers.


• Reviews invoices received from vendors, obtains counselor approval, and processes invoices through the Support Staff.


• Provides support as designated by the counselor.


• Assists in inputting casework data into relevant applications throughout the rehabilitation process and preparing documents including authorizations and correspondence as needed.


• Will be expected to travel to local schools and other areas.


• Perform other duties as assigned

Required Skills/Abilities:

• Good communication and interpersonal skills


• Proficiency in Microsoft Office Suite (Excel, MS Word, Outlook, etc.).


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  Administrative Support

  
  


• Answering Inquiries


• Correspondence Management


• Documentation and Record Keeping


• Invoice Processing


• Strong Organizational Skills


• Technical Assistance and Troubleshooting


• Ability to multitask and be flexible


• Highly motivated

Education and Experience:

Physical Requirements:

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.


• You like to make your employer look good.


• You find solutions, where others only see problems.


• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.


• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.


• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

· Support from a team of professionals committed to making your life better.

· Medical, dental and vision insurance available for full- time employment  

· Health Savings Account

· Pet insurance.

· 401k with a generous employer match.

· ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.

· Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.

· Short and Long Term Disability.

· Employee Assistance Program (EAP).

· Easy to use employee self-serve HR portal.

· Paid time off varies by contract – be sure to inquire with your Recruiter.

· Holiday pay varies by contract – be sure to inquire with your Recruiter.

· Sick leave varies by state – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required.  The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position.  Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law.  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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